Privacy Policy

deft-voyage Pty Ltd (ABN 12 345 678 901) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, disclose, and protect your personal information.

Information We Collect

We collect personal information that you provide directly to us, including:

• Name and contact details (email address, postal address)
• Organisation name and position
• Project information relevant to our services
• Communication preferences
• Feedback and correspondence

We may also collect information automatically when you visit our website:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device information

How We Use Your Information

We use personal information for the following purposes:

• Providing environmental consulting services
• Responding to enquiries and requests
• Preparing proposals and quotations
• Communicating about projects and services
• Improving our website and services
• Complying with legal obligations

Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist our operations (under confidentiality agreements)
• Professional advisers (lawyers, accountants)
• Government authorities when required by law
• Regulatory bodies in connection with project approvals (with your consent)

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, and as required by applicable laws. Project-related information is retained in accordance with professional standards and regulatory requirements.

Your Rights

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be notified via our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related enquiries or to exercise your rights, contact our Privacy Officer:

Email: [email protected]
Address: 42 Eucalyptus Drive, Brisbane QLD 4000, Australia